Walker College of Business

Modern organizations are increasingly reliant on their human capital as they deal with rapidly changing and innovating industries. Human resource professionals provide key support to organizations by strategically managing the top talent within organizations, and linking employee programs to business performance and success. Improving these professional skills requires practice, reflection, guidance, coaching, and a willingness to examine and evaluate current processes for improvement opportunities.

In this certificate, attendees will gain a better understanding of HR issues facing organizations today, develop core human resources competencies, and gain practical expertise and skills to bring back to the workplace.

• Gain a better understanding of HR issues facing organizations today
• Develop core human resources competencies
• Learn how to build an employee handbook for your organization
• Gain practical expertise and skills to bring back to the workplace

Note: HR certificate courses can also be offered as individual, stand-alone sessions. 

Introduction to Human Resources

Human resource professionals are the link between the workforce and top management. As such, they have a unique role in an organization. In this course, attendees will learn about a few of the core strategic roles that HR is involved in within a business, and how each of these functions has repercussions across an organization.

Organizational Structure and Growth

Often, before HR professionals can begin to focus on the development of employees, there needs to be an effective structure in place. Organizational structure aligns different parts of an organization so that it can meet its goals. Clearly outlined job analyses and organizational charts help employees understand organizational processes and expectations. In this course, attendees will learn about how to write a job analysis, different organizational structures, and how these practices can both protect an organization from lawsuits as well as increase employee performance.

Human Resources and the Hiring Process

Talent acquisition and management are two of the major functions of human resources. In this course, attendees will gain an understanding of the best recruitment and selection tools that have been verified by research. In addition, attendees will gain an understanding of some of the legal implications within the hiring process and how to protect their organization, as well as how to make better hiring decisions.

Performance and Goals

Clear expectations and goals can help to increase employee engagement and motivation. This course will provide attendees with an overview of some best practices to make performance appraisals more effective.

Feedback and Rewards

Although performance appraisals are an important job task for many HR professionals, the next step can be just as challenging. In this course, attendees will gain an understanding of what do do after the conclusion of a performance appraisal. How do human resource professionals address poor performance and reward high performers?

HR Metrics and Analytics

Data analytics is a vital tool for human resource professionals to examine trends within their organization, evaluate processes and make decisions, and communicate results to business leaders. In this course, attendees will learn about metrics and data, and what do do with information that has been, or should be, collected.

Succession Planning

In addition to day-to-day tasks, human resource practitioners must maintain a strategic focus. Succession planning management, with a focus on employee development, can help organizations maintain a high performing workforce, minimize staffing disruptions as natural fluctuations occur, and reduce turnover intentions. In this course, attendees will learn about the key aspects of successful programs.