Walker College of Business

Design thinking is an additional tool to integrate into your team's existing repertoire for solving business problems and driving improvement and innovation within your client accounts. Used to solve complex problems and find desirable solutions for customers, design thinking is solution focused and action oriented. Design Thinking draws upon logic, imagination, intuition, and systemic reasoning to explore possibilities of and create desired outcomes. More.

• I lead a team of problem solvers and our ability to deliver maximum value hinges on how well we frame problems and how 'sticky' our solutions are. The Design Thinking course gave the entire team new tools to help us sharpen our problem framing skills as well as gave us new methods to better ideate and articulate creative solutions.
• The Design Thinking Workshop provided a great overview of the discipline and it was delivered in a very interactive way that helped our team immediately apply the lessons into action. This approach allowed for a more dynamic learning environment and increased content retention. In addition, the professors are clearly passionate about the content and, as a result, were very engaging. Our team left the workshop very enthused and immediately began to apply the methodology in our work.
• The design thinking workshop gave our team a vital opportunity to not only get out of our office environment, but to get out of our comfort zone and create without boundaries. The exercises/tools Mark and Richard used encouraged our team to dream and move our task-oriented thought processes into more of an innovative, 'color outside the lines' approach to our top challenges and opportunities.
• The workshop helped our team let go of some 'baggage' and 'stop playing old tapes', so that we could entertain bold ideas and embrace new concepts.
• The design thinking workshop challenged our team to answer the question... are we doing the right things? If you are willing to trust the process, which is expertly presented from both a business and a creative mindset, your team and your business will be better for it. As a team, we have noticed ourselves asking better questions on the front end, which has led to improved outcomes. Additionally, team morale is at an all-time high.